Shipping & Returns

Shipping Policy

Thank you for shopping with TecHub Connect! We strive to provide you with the best online shopping experience, including hassle-free shipping.

Please review our shipping policy to understand how we process and deliver your orders.

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or promotional periods, processing times may vary, but we will do our best to fulfill orders promptly.

Shipping Methods and Delivery Time:

We offer several shipping options, including standard and expedited shipping.
Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions or carrier delays.

Return & Exchange Policy

Thank you for shopping with TecHub Connect! We want you to be completely satisfied with your purchase. Please review our returns and exchanges policy below:

1. Returns:

We accept returns within 30 days of the original purchase date.
To be eligible for a return, items must be unused, unworn, and in their original packaging with all tags attached.
Proof of purchase (receipt, order confirmation, or packing slip) is required for all returns.
Items purchased on sale or during clearance events are final sale and not eligible for return unless they are faulty or damaged.

2. Exchanges:

We offer exchanges for size or color variations of the same item, subject to availability.
If the desired exchange item is not available, we will issue a store credit or refund for the returned item.
Exchanges must be requested within 30 days of the original purchase date.
Like returns, exchanged items must be unused, unworn, and in their original packaging with all tags attached.

3. Return Process:

To initiate a return or exchange, please contact our customer service team techflowxpress@gmail.com to obtain a Return Authorization (RA) number.
Securely package the item(s) you wish to return, including the RA number and a copy of your proof of purchase.
Ship the package to the address provided by our customer service team.
Customers are responsible for return shipping costs, unless the item is faulty or damaged.